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"Heartbleed Bug" Information

At North County Credit Union, we do not use an Open SSL which is the target of the Heartbleed Bug. Our current research and analysis indicates that the Credit Union's website, online banking (Internet Teller), and affiliated programs are not affected by this vulnerability.

While there is no indication of compromise, we recommend members periodically change their passwords and use a unique password for each site as a good security practice on an ongoing basis.

If you have further questions or concerns, please feel free to contact us at (858) 487-1880 or by secure email.

Low intro rate Home Equity Line Special

With a Home Equity Line of Credit from North County Credit Union, even your biggest dreams become surprisingly affordable. You can send the kids to college. Remodel your kitchen or go ahead and book that cruise you've always wanted.

A Home Equity Line of Credit offers more flexibility, allowing you to draw out money any time by simply writing a check, transferring funds online, by ATM, or in person. You make payments only on what you borrow, with a competitive variable rate.

Take advantage of this special offer:

  • Twelve Month Introductory Period: 3.99% APR (fixed rate).*
  • After Twelve Month Introductory Period: rates start at 5.00% APR (variable rate).*
  • No closing costs!**

Apply online, over the phone at (858) 487-1880, or in person at our branch.

Hurry, offer only valid on applications received between April 15 and July 1, 2014.

*APR=Annual Percentage Rate. Rates effective 04/15/2014 for new Equity Lines. Please call NCCU at (858) 487-1880 for current rates. Hazard, flood and title insurance and NCCU membership are required on all Equity Lines. California owner-occupied residences only. All loans subject to credit approval.

Equity Line Introductory APR is "discounted" for the first twelve billing cycles. Our standard fully-indexed APR will commence beginning the thirteenth billing cycle. Our standard APR is based on the Wall Street Journal Prime Rate (Prime +0%). When a range of prime rates is published, the highest prime rate applies. Rate varies monthly. Maximum APR is 14%. Minimum APR is 5%. NSF charge is $30. Late payment fee is 5% of payment or $10.00, whichever is greater. Over-the-limit fee is $18. Annual fee of $25 is waived for the first year and any year with an outstanding balance of $20,000 or more. The minimum initial credit advance that you can receive is $10,000.

**NCCU will pay closing costs (excluding government recording charges and title insurance) on new Equity Line applications received between 04/15/2014 and 07/01/ 2014. Initial loan advance must be made by 08/01/2014. Loans paid off and closed in less than 2 years from the loan origination date will require reimbursement of all closing costs paid by NCCU. Closing costs typically range between $150 and $800 depending on the location of the property and the amount of the Equity Line. Offer excludes Equity Lines used for a home purchase and the appraisal fee, if an appraisal is necessary.

NMLS #756614.

New Mobile Banking Apps Available for Smart Phones & Tablets

We're pleased to announce our new Mobile Banking Apps are available. Review the features they provide, then download for free to start using.

  Smartphone Apps
iPhone, iPod Touch, Android
Tablet Apps
iPad, Android, Kindle
Free(Message and data rates may apply from your wireless carrier.)
X
X
Secure
X
X
Account Balances
X
X
View Transactions
X
X
Transfer Funds
X
X
Pay Bills(must first set up bill pay vendor through Online Bill Pay in Internet Teller)
X
X
View Check Images
X
X
View Rates
X
X
Find ATM & Branch Locations
X
X
(not available on Kindle Fire)
How to Access Download free North County Credit Union's app from your Smartphone's app store. Login using your Internet Teller login information. Download free North County Credit Union's app from your tablet's app store. Login using your Internet Teller login information.

Questions? Contact Us.

Download North County CU Mobile Banking Apps

Our apps are free but message and data rates may apply from your wireless carrier.

Apple App Store

Google Play Store

Amazon App Store

New Text Banking Service Available

With text commands, you can have account information sent quickly and securely right to your phone.

Text any of the following quick codes to 454-545.

BAL - Receive primary account balance
BAL ALL - Get all account balances
LAST - Last 5 transactions on primary account
BAL CHK - Balances of all checking accounts
BAL SVG - Balances of all savings accounts
TRANS - Transfer funds
STOP - Unsubscribe from service
HELP - How to use

To sign up for this service, provide us with your mobile phone number within Internet Teller, our online banking service.

Additionally, you'll have the option to receive the following text alerts:

  • Weekly balance text (every Friday)
  • Low balance alert
  • Large deposit alert
  • High payment alert

Our Text Banking service is free but text message rates may apply from your wireless carrier. Login to Internet Teller to set your mobile text banking preferences and set up your alerts.

Questions? Contact Us.

New Sprint Discount for Members

Join the over 1.3 million credit union members nationwide that are already saving over $165 million on their wireless plans! Sprint offers all credit union members the following:

  • 10% off* most regularly priced Sprint individual service plans
  • 15% off* most regularly priced Sprint business service plans
  • Waived activation fee on new activations
  • Waived upgrade fee
  • Available to new and existing Sprint customers

*Application of discount requires two year contract extension on existing plans. Verification of credit union membership is required at time of application/upgrade. You can complete the verification process through the Invest in America mobile app.

To get the Sprint credit union discount:

Tell the representative you're a North County Credit Union member and asked to be attached to the NACUC_ZZM corporate ID.

Member Cellular Discounts with Sprint

VISA Debit Card Data Breach Update

We've been notified by VISA that a major retailer experienced a payment card security breach that may affect you. Although the breach didn't happen at North County Credit Union, your North County Credit Union debit card may have been compromised.

What You Should Know
North County Credit Union has already taken steps to protect cardholders and will continue monitoring the situation as a top priority. If your card numbers were among those with potential exposure, you'll receive a letter from us outlining the additional precautions we're taking regarding your specific accounts.

What If You Suspect Fraud
We recommend that you closely monitor your North County Credit Union debit card accounts via Internet Teller, our online banking service, or your monthly statements. If you discover any fraudulent activity, please contact us immediately at 858-487-1880 or toll-free at 855-487-1880.

What Information Is At Risk?
According to VISA and our card processor, the compromised information is limited to card numbers, expiration dates, and CVV security codes. None of your North County Credit Union personal information was stolen. It is important to realize that this data breach gives other criminals an opportunity to take advantage of this situation.

If contacted by a company, or individual, stating that they are a North County Credit Union, or VISA representative, never release any of your personal information. We already have it!

We'll post on our website and email important updates as we receive them. However, please don't hesitate to contact us if you have any questions about your accounts.

MEMBERS Financial Services has a new online look

Members Financial Services has updated their online content to bring you more research and information to help you with your investment and insurance choices. Check it out today.

Our Current “Directions” Newsletter

Make sure you read our quarter newsletter, "Directions." Each issue highlights special promotions and provides helpful information to manage your finances. And don't forget to share our quarterly newsletter with family and friends. You must have Adobe's Acrobat Reader in order to view.

2nd Quarter 2014
1st Quarter 2014
Fourth Quarter 2013
Third Quarter 2013

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New Articles From The Home & Family Finance Resource Center

Take a look at the topics featured in this issue of the Home & Family Finance Resource Center. Add this page to your "favorites," and check it out on a regular basis for new information on future content.

  • Turning Point: Finding the Path to Home Ownership
    Follow this step-by-step home-buying guide to achieve your dream of home ownership. Let the professionals at your credit union help with financing.

  • Will Your Next Car Drive Itself? Autonomous Autos Are Coming
    Do you hate that morning commute? What if you could read the morning news or memos from work while the car drove itself? Researchers from Detroit to Silicon Valley say it could happen by 2020.

  • Hips, Knees, and Warranties: Joint Implants Come With a Catch
    Eighteen percent of hip replacement surgeries and 8% of knee replacement surgeries are revisions to replace or repair a failed implant. If you're a candidate for replacement surgery it's smart to think not only about recovery, but about the device as well.

Start reading today!